FAQ

  • What time is check in & check out?

    Check in is 3pm. Check out is 11am, unless by other special arrangement.

  • How do guests check in?

    We as hosts will always be onsite to welcome you when you arrive and provide you with keys.

  • What is the cancellation policy?

    100% refund for cancellation more than 14 days prior to check in date. 50% refund for cancellations more than 7 days prior to check in date.

  • How can we communicate prior to and if necessary during your stay?

    We will give you our e-mail address and our mobile phone number.

  • How many guests can stay at the apartment?

    Maximum two guests.

  • What is the guest visitor policy?

    Overnight visitors are not permitted .The registered guest is responsible for the behaviour of all persons/visitors while on the property. No visitors are allowed in or on the property after 23:00hrs.

  • What else should I know?

    Apt 126 is not suitable for children and infants. There are stairs — 16 stairs to the upstairs bedroom, (8 steps, a landing, and 8 more steps). There is no smoking on the premises, no pets allowed and no parties or events. Guests are required to adhere to house rules and other Apt 126 policies.

  • What happens if something is damaged?

    Guests are responsible to cover the cost of repair of any damage they incur over and above normal “wear and tear”.